For urban organizations · Reference
All 50 HR capabilities, in nine disciplines
The full list of what I deliver for urban organizations. Most clients start with one item and add what proves useful. Where the list meets your situation, HR services shows the moments founders usually call.
Discipline 01
Talent Acquisition & Workforce Planning
01
Executive Search & Niche Sourcing
Specialized recruitment for senior leadership, C-suite, and technical roles.
02
High-Volume Candidate Sourcing
Bulk recruiting pipelines for retail, light industrial, or customer service operations.
03
Company Branding & Recruitment Marketing
Job description optimization, career site building, and recruitment ad campaigns.
04
Structured Interview System Design
Creating standardized interview scoring rubrics and panel training.
05
Background Checking & Credential Verification
Managing pre-employment criminal checks, drug screens, and degree verification.
06
New Hire Onboarding & Assimilation
Designing 30-60-90 day orientation and integration programs, built on twenty years of instructional design for virtual delivery.
07
Strategic Headcount & Workforce Planning
Predictive modeling for future staffing, skills gaps, and labor capacity needs.
Discipline 02
Compensation & Pay Equity
For an urban corporation, equity grants, officer pay, and board approval enter this discipline.
08
Base Pay Structure & Salary Band Design
Establishing market-rate job architecture and salary ranges.
09 · Most requested
Pay Equity Audits & Transparency Compliance
Auditing wage gaps across race/gender and maintaining statutory pay range disclosures.
10 · Most requested
FLSA Classification Audits
Auditing jobs to ensure correct Exempt vs. Non-Exempt status. Backed by my own survey of 22 HR and business leaders: see the FLSA guide under Insights.
11
Short-Term & Sales Incentive Plan Design
Structuring quarterly bonuses, commission tiers, and performance incentives.
12
Executive Compensation Strategy
Structuring equity, stock options, deferred compensation, and severance packages.
13
Market Benchmark Salary Surveys
Mapping company pay rates against regional and industry data.
Discipline 03
Benefits & Wellness
14
Health & Welfare Benefits Plan Design
Selecting and negotiating group medical, dental, vision, and life insurance policies.
15
401(k) & Retirement Plan Administration
Managing plan design, compliance testing, and vendor management.
16
Leaves of Absence Administration
Managing FMLA, state paid family leave, and military leave workflows.
17
ADA Interactive Process Management
Facilitating reasonable accommodation requests and return-to-work protocols.
18
Employee Assistance Program (EAP) Implementation
Deploying mental health, legal, and wellness resources.
19
Fringe Benefits & Perks Strategy
Managing commuter benefits, tuition reimbursement, and flexible spending accounts (FSAs/HSAs).
Discipline 04
Employee Relations & Performance
20
Performance Review System Implementation
Designing annual, bi-annual, or continuous 360-degree feedback tools.
21
OKRs & KPI Goal-Setting Frameworks
Establishing measurable individual performance objectives tied to business goals.
22
Termination Planning & Difficult Conversations
Preparing managers for terminations and hard conversations: the meeting plan, the script, and California final-pay timing.
23
Performance Improvement Plan (PIP) Coaching
Guiding managers through documentation, milestones, and corrective actions.
24
Employee Conflict Mediation
Neutral facilitation to resolve inter-departmental or peer-to-peer disputes.
25
Employee Engagement & Stay Surveys
Measuring sentiment, analyzing turnover drivers, and designing retention programs.
26
Exit Interview Processing & Analysis
Extracting actionable feedback from departing staff to reduce attrition.
Discipline 05
Compliance, Policy & Legal Risk
27 · Most requested
Employee Handbook Drafting & Customization
Writing compliant handbooks covering federal, state, and local laws.
28
I-9 & E-Verify Compliance Audits
Reviewing employment eligibility documentation to mitigate audit penalties.
29
Workplace Safety & OSHA Compliance
Building Injury and Illness Prevention Programs (IIPP) and safety protocols.
30
Workplace Violence Prevention Planning
Creating crisis response plans and hazard assessment policies.
31
Labor Law Poster & Statutory Notice Audits
Ensuring physical and remote workplace compliance postings are maintained.
32
Remote Work & Multi-State Policy Frameworks
Establishing out-of-state employment guidelines and tax compliance rules.
Discipline 06
Global Workforce & Mobility
33
Work Authorization Tracking & Counsel Coordination
Tracking work authorization expiration dates and coordinating timelines, documents and employee communication with your immigration attorney.
34
Employer of Record (EOR) Platform Management
Setting up non-entity international hires using third-party global tools.
35
Expatriate & International Relocation Logistics
Structuring assignment allowances, cross-border tax equalization, and moving support.
36
Global Remote Work Tax Compliance
Assessing permanent establishment risk for international remote workers.
Discipline 07
Organizational Development & Leadership
37
Manager 101 Leadership Training
Training first-time managers on delegation, policy enforcement, and communication: designed by an MS-HRM holder specializing in online learning innovation and design.
38
Executive Leadership Coaching
1-on-1 strategic development for senior managers and executives.
39
Succession Planning & Leadership Pipelines
Identifying and prepping high-potential talent to backfill key leadership roles.
40
Organizational Restructuring & Change Management
Redesigning team org charts, roles, and communication strategies during growth or downsizing.
41
Mandatory Sexual Harassment Prevention Training
Conducting required anti-harassment/anti-bias sessions.
Discipline 08
HR Technology & Operations
42
HRIS / HRMS Selection & Implementation
Evaluating, configuring, and migrating platforms (e.g., Rippling, Workday, BambooHR).
43
Payroll Processing & Tax Withholding Coordination
Managing time-tracking integrations and multi-state payroll systems.
44
HR Analytics & Workforce Dashboards
Building custom reporting for turnover, cost-per-hire, and headcount trajectory.
45
Digital Personnel Records Management
Organizing cloud document repositories with strict privacy permissions.
Discipline 09
Labor Relations, M&A & Transitions
For an urban corporation, mergers, acquisitions, and investor diligence run through this discipline.
46
Collective Bargaining & Union Negotiations
Negotiating union contracts, wage scales, and working conditions.
47
Grievance Handling & Arbitration Management
Managing formal union dispute workflows and representation.
48
HR Due Diligence for M&A
Auditing target companies for hidden HR liabilities, compliance exposure, and benefit gaps.
49
Post-Merger HR Integration
Harmonizing different company benefits, salary bands, titles, and cultures after an acquisition.
50
Reduction in Force (RIF) & WARN Act Compliance
Managing compliant lay-off strategies, severance packaging, and outplacement support.