Support

HR Desk members

• Lost your library link? Get it by email. Enter the email you joined with and the link arrives in a minute or two.
• Update your card or cancel: the billing portal. Cancelling keeps your access through the period you paid for.
• Ask the Desk: send your question to hello@urbanhumanresources.com with “HR Desk question” in the subject line.
• Office hours: the first Thursday of each month at noon Pacific. The join link is in your library.

Template purchases

Your download link comes on the page right after payment and in your email. If it has not arrived, check spam, then reply to your Stripe receipt and I will send it again. Browse all templates in the store.

Merchandise orders

Every piece is made to order: two to seven business days in production, then three to five in transit, with a tracking email when it ships. If anything arrives damaged or wrong, reply to your order email with a photo within 30 days of delivery.

Clients

Write to hello@urbanhumanresources.com with your organization’s name in the subject line. For something new, book a free consult.