The Opening 90 Seconds 2.0: Manager Conversation Scripts, Escalation and Documentation Kit

Version 2.0. The opening is only the first 90 seconds. This version covers the rest of the conversation.

The problem

Managers rehearse the opening and then lose the conversation: the employee deflects, the talk becomes an argument, nothing is documented, and a week later no one remembers what was agreed. A script alone does not fix that.

The solution

Version 2.0 keeps the 12 openings and adds what happens next: when to escalate, what to write down, what to say remotely, how to handle the curveballs, and how to follow up.

What is new in 2.0

• Escalation ladder with the signs that mean stop coaching and call HR
• Six documentation templates with a worked example, in PDF and editable Word
• Six remote and hybrid scripts for video and message conversations
• Eight curveball scenes: tears, anger, silence, a threat to quit
• Follow-up system for day 1, day 7 and day 30
• AI prep prompts with rules for what never to paste in
• Four-week practice plan and an Excel conversation tracker

What is still included

• The full original 12 manager conversation openings
• Everything in Hard Conversation Scripts for Managers ($9), in its own folder inside the download

Why this costs more than the short scripts

• 15 short scripts: Hard Conversation Scripts ($9): Yes. Opening 90 Seconds 2.0 ($19): Yes, included.
• 12 detailed openings: Hard Conversation Scripts ($9): No. Opening 90 Seconds 2.0 ($19): Yes.
• Escalation, documentation, follow-up: Hard Conversation Scripts ($9): No. Opening 90 Seconds 2.0 ($19): New in 2.0.
• Remote scripts, curveballs, tracker, practice plan: Hard Conversation Scripts ($9): No. Opening 90 Seconds 2.0 ($19): New in 2.0.

Who it is for

First-time and experienced managers, HR partners who coach managers, and small business owners.

These are general HR tools, not legal advice. For a situation with legal stakes, talk with an employment attorney.