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Candidate Experience Audit: Find Where Candidates Drop Out and Fix It in 30 Days

Candidate Experience Audit: Find Where Candidates Drop Out and Fix It in 30 Days, Urban Human Resources

An Excel audit of 32 hiring touchpoints across 8 stages, with stage scores, a funnel tracker and a 30 day fix list.

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Good candidates withdraw, ignore your offer or tell friends about a silent process, and you only notice when the pipeline dries up. This audit walks your hiring process as a candidate would, scores 32 touchpoints across 8 stages and shows the weakest stage and the biggest funnel drop-off.

What you get

  • Audit tab: 32 touchpoints rated Yes, Partly or No with an evidence column.
  • Stage Scores tab: percent score and Strong, Fix soon or Fix first level for each of 8 stages.
  • Funnel and Speed tab: 7 funnel steps with conversion rates and the largest drop-off, plus 4 response-time standards and a 4-question candidate survey average.
  • Summary and Action Plan: a one-sentence read-out and 5 fixes with owner and date.
  • 5 page PDF guide: how to run the audit, a 5-question candidate survey, a 30 day fix list and copy-paste messages for rejection and “still deciding”.

How it works

  1. Walk your own process as a candidate and rate each touchpoint.
  2. Enter your funnel counts and response speed.
  3. Fix the three weakest stages using the 30 day list.

Requirements

Excel, Google Sheets or LibreOffice and a PDF reader. No macros.

What it is not

A quality audit, not a compliance check or a candidate scoring tool. Laws on pay information and notices differ by state; ask a licensed attorney.

Digital products: no refunds once downloaded. A corrupted, incomplete or not-as-described file reported within 14 days of purchase is replaced or refunded in full. Refunds return to your original payment method within ten business days.

These are general HR tools, not legal advice. For a situation with legal stakes, talk with an employment attorney.

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